Shift Lead – GSIRT-NOC

6 - 8 Years

Job Description

Provide Tier-2 advanced troubleshooting and support for Sonys Global Security Incident Response Team (GSIRT) systems and infrastructure including: SIEM, network, security, malware detection, IDS/IPS, and forensics systems and related detection, monitoring, reporting, and support solutions.
Act as escalation point for any Tier-1 incidents that require advanced troubleshooting.
Respond quickly to issues for critical inline systems by enabling bypass capabilities and proactively initiate remediation procedures to restore full operational capabilities.
Configure and onboard GSIRT systems as directed by the GSIRT Operations team.
Support access control of GSIRT systems.
Perform and lead system patches and updates, coordinate change request notifications and attend CAB meetings with Sony operating companies.
Collaborate with GSIRT Operations team and/or external entities to ensure the ongoing, reliable performance of integrated security solutions across the Sony operating companies.
Support, escalate, and document system outages to the GSIRT Operations team.
Provide advance monitoring capabilities to include, but not limited to, identifying dropped packets, high traffic volume, lost data feeds, and developing new monitoring indicators.
Create and provide feedback to the GSIRT Operations team about improvements to playbook content processes, and procedures.
Coordinate with the GSIRT Operations team to troubleshoot and help remediate incidents and system issues.
Take an ownership of assigned work shift. Ensure Tier-1 NOC analysts are following predefined notification procedures and playbook.
Help mentor, lead and train Tier-1 NOC analysts.
Administer and lead the GSIRT vulnerability management program to ensure vulnerabilities are remediated.
Evaluate and improve on operational process, procedure manuals, and documentation.
Compile and publish daily, weekly, monthly report as requested by the GSIRT Operations team.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services


Desired Candidate Profile

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Company Profile

Enormous IT Services Pvt Ltd

Enormous IT Services is a Global IT Services company,Located in Hyderabad & Bangalore, India, Virginia, USA & Singapore.Focused on ORACLE, Microsoft technologies
Specialized in BI & Infrastructure Management.
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Recruiter Name:Ravi

Contact Company:Enormous IT Services Pvt Ltd